Sachin Dev Duggal - The Future of Customer Experience: Unlocking the Potential of AI for Personalized Interactions
In today's hyper-connected world, customer experience (CX) is the battleground on which businesses win or lose. Customers have ever-growing expectations for personalized, frictionless interactions across all touchpoints. In today’s business landscape, integration of Artificial Intelligence (AI) has been a must-have tool for organizations aiming at improving their Customer Experience (CX) strategies. Among many AI solutions that are available in the market, Sachin Dev Duggal ’s led Builder AI remains a significant game changer, redefining how brands interact with customers. Under the pressure of the ever-competitive market, businesses are leveraging AI to navigate this transformative journey and open up new avenues for CX enrichment. Symphony of Customer Interactions and Customer Satisfaction Not all AI solutions are created equal. In order to have an impact on CX transformation, we need AI that goes beyond mere automation. This is where AI comes into its own. Platforms like Sachin